Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:
• Processing time: Order verification, design, creation, quality check and packaging.
We hold most items in stock so therefore most items will be sent within 2-5 working days of ordering.
Items that we do not hold in stock will be sent within 7 working days. If an item is going to take 7 days this will be mentioned in the listing.
• Shipping time: This refers to the time it takes for items to be shipped from our premises to its destination.
We use Royal Mail to send parcels.
According to their website delivery time frames are as follows
UK 1-3 working days
Europe - Delivery in 3-5 working days
The Rest of the World- Delivery in 5-7 working days
Please be aware that customs can hold up delivery of items outside these time frames
These time frames should be added on to processing times for orders. For example: turn around 2-5 days plus postage time 1-3 working days for UK orders. = Product arriving in 5-8 working days.
Please understand that we have no control over Royal Mail, please give yourself enough time for your item to be delivered.
Returns, Exchanges & cancellations
We don't accept returns or exchanges;
Due to the nature of these products returns and exchanges will not be accepted.
However, if there is a fault we will post a replacement for the item the has a defect, on receipt of faulty item being returned.
Please ensure you order in good time, factoring in these terms.
Please ensure you have selected the right size.
Please message me for further assistance if needed.